These Terms and Conditions govern purchases made through https://lampvero.com/ ("lampvero"), an online lighting store operated by Chengdu Xinli Trading Co., Ltd..

Product Information

We make reasonable efforts to display lighting descriptions, dimensions, materials, finishes, voltage, wattage, bulb compatibility, color temperature, images, and prices accurately. Actual appearance may vary with lighting, screens, photography, and manufacturing differences. We may correct errors or update availability without prior notice.

Orders

An order confirmation confirms receipt but does not guarantee final acceptance. We may refuse or cancel an order because of payment failure, suspected fraud, inventory shortage, pricing error, shipping restriction, or other reasonable circumstances. If payment was collected, an applicable refund will be issued.

Prices and Payment

Prices, shipping fees, taxes, discounts, and the final total are shown during checkout. By submitting payment information, you confirm that it is accurate and that you are authorized to use the selected payment method.

Shipping and Returns

Shipping estimates are not guarantees. Returns, cancellations, exchanges, damaged products, and refunds are subject to our Shipping Policy and Return and Refund Policy. Contact us before returning any product.

Product Use and Safety

Follow all installation, voltage, wattage, grounding, mounting, dimming, indoor/outdoor, and care instructions. Do not use a damaged product or connect it to an incompatible electrical supply. Use a qualified electrician where required by local law.

Promotions and Prohibited Activities

Promotions may have eligibility, expiry, and product restrictions. Fraudulent orders, unauthorized resale, promotion abuse, interference with website operations, and unlawful activity are prohibited.

Limitation of Liability and Changes

To the fullest extent permitted by applicable law, lampvero and Chengdu Xinli Trading Co., Ltd. will not be liable for indirect, incidental, or consequential losses arising from an order, product, or use of the store. Nothing limits rights that cannot legally be excluded. We may update these Terms by publishing a revised version; the version in effect when an order is placed generally applies to that purchase.

Business Information

lampvero is an online lighting store operated by Chengdu Xinli Trading Co., Ltd.

The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through https://lampvero.com/.

Brand Name: lampvero

Company Name: Chengdu Xinli Trading Co., Ltd.

Registered Address: No. 99 Jianxin Road, Building 1, Room 2202, Chenghua District, Chengdu, Sichuan, China

Website: https://lampvero.com/

Email: service@lampvero.com

Customer Service Hours: Monday-Saturday, 9:00 AM-6:00 PM EST

Contact Us

If you have questions about these Terms and Conditions, please contact us at the email below.

Email: service@lampvero.com

We aim to respond to customer inquiries within 1-2 business days.